What are cookies?

Cookies are text files placed on your computer to collect information about your equipment, and visitor information such as browsing actions and usage patterns. When you visit our website, we may collect information from you automatically through cookies or similar technology and transmit this information back to a web server. For further information, visit www.allaboutcookies.org

How we use cookies

Our Company uses cookies in a range of ways to improve your experience on our website, including:

  • Authenticating You on our website and keeping you signed-in,
  • Saving your language preferences,
  • Making sure the connection to our website is secure,
  • Understanding how you navigate our website, and which pages you view,
  • Monitoring whether a page is displayed correctly and if errors occur, and
  • Controlling and managing advertisements.
Types of cookies used

Our website uses both first-party and third-party cookies. First-party cookies are served directly by our website domain, and third-party cookies are served by a third-party website when you visit our website, such as Google Analytics. We also use:

  • Essential and Functional Cookies
  • Marketing Cookies
  • Internal Analytics Cookies

Our Cookies Notice provides you with the ability to opt into the use of one, or both, of the Internal Analysis Cookies and Marketing Cookies. If you do not opt-in, we will not use those cookies to process your personal data. If you give us your consent, that consent is valid for the personal data that is collected during your entire session

You can find a complete list of the cookies we use and their purpose in the following pages of this document.

The information we collect

The information we collect includes:

  • Your IP address and other identifiers associated with your device,
  • Types of devices connected to our website,
  • Device characteristics (such as operating system),
  • Language preferences,
  • Referring/exit pages and navigation paths,
  • Access times,
  • Browser preferences and characteristics,
  • Local time zones.
Third Party Processors

LIW is a global organisation and our team is based in Europe, the UK, Australia, the Philippines and the United States. Only when deemed necessary to carry out the purpose of our work we will access your data from these countries. LIW may also authorise our third-party partners (i.e. suppliers or contractors) to access the Personal Data outlined in this agreement in either the Europe, the UK, Australia, the Philippines and the United States.

In all cases where your details may be transferred outside of the country in which it originated, we aim to ensure that it is transferred and processed in accordance with legal requirements, and We use partners who have represented to us that they comply with the APP, EU, and UK GDPR standards, as well as subject to US Privacy Shield protections.

The primary third-party partners who will process data related to Cookies are:

Name of third-party Partner Third Party Name and Address Categories of Personal Data or Information to be sent to the third-party Countries to whom it will be transferred
The Inter Group The Inter Group
Lingerfield Business Park
Knaresborough
North Yorkshire, HG5 9JA
United Kingdom
All UK

In addition, we use third-party systems to process data related to the specific Cookies we use. These are listed in the following tables.

Essential and Functional Cookies

The Essential and Functional Cookies on our website are used for legitimate business purposes and assist in the efficient operation of our Website. These Cookies are listed in the following table:

Cookie Name What it does What information is passed to third parties?
If yes, to whom.
Country where data is sent Data Retention Period
__hssrc When HubSpot changes the session cookie, this cookie is also set to determine if the visitor has reset their browser. HubSpot
personal data is collected. IP addresses are collected for data analytics purposes only.
U.S. Session
__hs_cookie_cat_pref This cookie is used to record the categories to which a visitor has consented. It contains data on accepted categories. HubSpot
No personal data is collected. IP addresses are collected for data analytics purposes only.
U.S. 13 months

Internal Analytics Cookies

We only use the following Internal Analytics Cookies to process your personal data when you have opted into the Internal Analytics Cookies via our Cookie Notice:

Cookie Name Purpose What information is passed to third parties?
If yes, to whom.
Country where data is sent Data Retention Period
_ga Google Analytics cookie used to distinguish users on a website to generate statistical information about their use of the website. May collect info regarding visitor behaviour and demographics. Google.com
No personal data is collected. IP addresses are collected for data analytics purposes only.
U.S. 2 years
_gid Google Analytics cookie used to distinguish users on a website to generate statistical information about their use of the website. May collect info regarding visitor behaviour and demographics. First party – google.com No personal data is collected. IP addresses are collected for data analytics purposes only. U.S. Session
__hstc The main visitor tracking cookie. It contains domain, utk, initial timestamp (first visit), last timestamp (last visit), current timestamp (current visit), and session number (increments with each subsequent session). HubSpot
No personal data is collected. IP addresses are collected for data analytics purposes only.
U.S. 13 months
_hssc This cookie keeps track of sessions. It is used to determine if HubSpot should increment the session number and timestamp data in the __hstc cookie. It contains the domain, the number of views (increases with each session), with timestamp of the start of the session. HubSpot
No personal data is collected. IP addresses are collected for data analytics purposes only.
U.S. 30 minutes
hubspotutk This cookie keeps track of a visitor’s identity. It is passed to HubSpot during a form submission and is used when deduplicating contacts. It contains an opaque GUID to represent the current visitor. HubSpot
Personal data is collected.
U.S. 13 months
_gat_gtag_UA_*_1 Google Analytics cookie used to store and track conversions. Google
No personal data is collected. IP addresses are collected for data analytics purposes only.
U.S. 1 hour
_hjAbsoluteSessionInProgress This cookie is used to detect the first pageview session of a user. This is a True/False flag set by the cookie. Hotjar
No personal data is collected. IP addresses are collected for data analytics purposes only.
EU (where Hotjar is based). 30 minutes
_hjIncludedInPageviewSample This cookie is set to let Hotjar know whether that user is included in the data sampling defined by your site’s pageview limit. Hotjar
No personal data is collected. IP addresses are collected for data analytics purposes only.
EU (where Hotjar is based). 30 minutes
_hjIncludedInSessionSample This cookie is set to let Hotjar know whether that user is included in the data sampling defined by your site’s daily session limit. Hotjar
No personal data is collected. IP addresses are collected for data analytics purposes only.
EU (where Hotjar is based). 30 minutes
_hjSessionUser{site_id} Hotjar cookie that is set when a user first lands on a page with the Hotjar script. It is used to persist the Hotjar User ID, unique to that site on the browser. This ensures that behaviour in subsequent visits to the same site will be attributed to the same user ID. Hotjar
No personal data is collected. IP addresses are collected for data analytics purposes only.
EU (where Hotjar is based). 365 days
_hjSession{site_id} A cookie that holds the current session data. This ensures that subsequent requests within the session window will be attributed to the same Hotjar session. Hotjar
No personal data is collected. IP addresses are collected for data analytics purposes only.
EU (where Hotjar is based). 30 minutes

Marketing Cookies

We only use the following marketing cookies to process your personal data when you have Opted-in to the Marketing Cookies on our cookie notice:

Cookie Name What it does What information is passed to third parties?
If yes, to whom.
Country where data is sent Data Retention Period
lms_ads Used to identify LinkedIn Members in the Designated Countries for analytics. LinkedIn
Personal data is collected.
U.S. 30 Days
UserMatchHistory LinkedIn Ads ID syncing. LinkedIn
No personal data is collected. IP addresses are collected for data analytics purposes only.
U.S. 30 Days
lms_analytics Used to identify LinkedIn Members in the Designated Countries for analytics. LinkedIn
Personal data is collected.
U.S. 30 Days
Privacy policies of other websites

The Our Company website contains links to other websites. For example, YouTube videos, Google maps, LinkedIn, and Twitter. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

How to manage Cookies

When you first access our Website we ask for your permission to use cookies. Unless you have adjusted your internet browser settings to block cookies, our site will continue to use cookies.

Most internet browsers have a facility that will allow you to disable cookies altogether – please refer to your browser’s help menu to find out how to do this. While you will still be able to browse our Website with cookies disabled on your internet browser, some website functionality may not be available or may not function correctly.

For mobile devices, you can manage how your device and browser share certain device data by adjusting the privacy and security settings on your mobile device.

Your Rights

We respect your privacy and have set out a detailed description of your rights in our Privacy Policy which can be read here, in conjunction with this Cookie Notice.

We do not make any decisions that affect your legal rights based on the use of cookies. However, if you wish to withdraw consent to the use of cookies, then please follow the process described in our Privacy Policy in the section covering “Access to and protection of your Personal Data and Information”.