Building high-performance leadership across all levels at gategroup

Working with senior leaders from across the global organisation, this program strengthened the leadership capability required to align teams, develop other leaders and deliver consistent performance across the business.

• A notable shift in leader behaviours from ‘doing’ to ‘enabling’ resulting in empowered teams, operational efficiency, and a breaking down of internal silos.
• There is a measurable impact across leadership confidence, strategic thinking, and cross-functional collaboration.
• Designed and delivered to coincide with the new organisational strategy, aligned closely to their Leadership Framework
• The 9.3/10 NPS and80% reporting significant improvement in effectiveness reflect a programme that resonated deeply.

Gategroup is a market leader in airline catering and have ambitions to continue raising the bar, responding to environmental factors and sector challenges with agility and strength. They identified a development gap in their senior leader population, understanding the crucial role this group have on delivering the strategy, including building a strong talent pipeline and reinforcing the gategroup culture.

LIW designed and delivered grow@gate, a 10-month leadership experience delivered both virtually and through two 4-day immersive in-person workshops. The design integrated their Leadership Framework and was designed to achieve real-world impact for leaders who are responsible for delivering the new 5-year strategy. A team of 4 facilitators maintained consistent, high-energy delivery across all regions.

grow@gate achieved incredible results, both quantitative and qualitative, with numerous examples of how shifts in these leaders’ behaviours have not only driven greater internal collaboration and operational efficiency, however they have led to moving away from the time-consuming ‘doing’ behaviours to providing their teams with more clarity and opportunities to step up and take on more responsibility.