Robert Becker

I began my career in the nonprofit and reproductive health space, where I learned the value of clear communication and expectations in resource constrained environments. I later worked across financial services (American Express, Visa), healthcare (Blue Shield of California), manufacturing (Tribeca Oven, Del Monte Foods), and technology. These experiences shaped my perspective on how organisations operate, the challenges leaders face, and what makes development programs truly effective.. The biggest chapter of my career was the decade I spent at Salesforce. I had the opportunity to build manager and leadership development programs from scratch which envolved everything from new-manager onboarding to digital learning pathways that reached tens of thousands of employees. I facilitated and coached senior leaders, partnered closely with them, and led teams that shaped how people managers learned and grew.  Across every role, the thread has been the same:, helping leaders build the clarity, confidence, and practical skills they need to lead well.

I am happiest when I am in front of a room, whether it’s a group of new managers, a cross-functional team, or a senior leadership cohort. I like being able to see in real time when something I am facilteaching clicks for someone, or when the energy in the room shifts because a conversation got real and useful. I especially enjoy working with first-line leaders. They are often the ones most eager to become better managers, and they feel the impact of good (or bad) leadership immediately. There is something incredibly rewarding about giving them tools and language they can turn around and use the very next day. It is part facilitating, part coaching, part reading the room, and it’ is where I do my best work.

My work is grounded in three values that have stayed with me throughout my career: clarity, customer service, and creativity. Clarity means making sure people understand what we’re building, why it matters, and how it connects to what they need to do. I don’t believe development should feel complicated, it should feel relevant and usable. Customer service is about creating a great experience, whether someone is in a workshop, taking an eLearning module, or navigating a leadership journey. I want people to feel supported, and not overwhelmed. And creativity shows up in the way I design and facilitat, using humor, bringing in unexpected moments, and keeping people engaged in ways that feel real and human.

I had the privilege of partnering with LIW during the design and rollout of the Managing at Salesforce program, and I saw firsthand the quality of their thinking, their collaboration, and the way they treat both clients and facilitators. Working with them felt like a true partnership, and I am excited to keep contributing to work that genuinely helps leaders grow.

Participants often tell me I am funny , like a stand-up comedian but always in a way that fits the moment and the material. I use humor to generate energy and fun in the room, spark connection, and make the content feel more approachable.

They might also describe me as a strong listener and someone who brings the room together. I am always trying to draw out people’s experiences, connect ideas across the group, and encourage participants to go a level deeper. My goal is for everyone to feel heard and to leave with something real and useful they can take back to their teams.