Teamwork in hybrid teams

Our research reviews data from over 2600 teams comparing hybrid and face-to-face teams and the importance they place on aspects of teamwork. We've explored the key challenges of hybrid working, as well as the opportunities we have to design and leverage a new model that extracts more benefits for individuals, teams and organisations.

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The Shift to hybrid has made us learn

Comparing importance scores, we find the biggest gap between face-to-face teams and hybrid teams is in learning from failures and a no blame culture.

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Pay attention to relationships and build trust ‍

Building and sustaining relationships is more difficult in hybrid teams than in face-to-face teams.

• Fewer natural opportunities for unplanned or informal conversations

• Tendency to become task-focused in virtual meetings ‍

In particular, building a climate of psychological safety among team members is challenging.

• Without psychological safety team members will not challenge or offer ideas

• Innovation, decision making and performance will all diminish

• More assertive/extrovert team m embers can become dominant

• When some members of the team are in the office and others are at home/elsewhere there is a danger that in-groups and out-groups form

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Take the hybrid challenge – high altitude training

Hybrid leadership is not the same as face-to-face, it is effectively a higher intensity style of leadership. Think of athletes training at high altitude. It needs a mindset attuned to being deliberate about your objectives for the team, your communications and the relationships you foster to support those goals.