Build the capability of your leaders to achieve results through others and develop the potential of their own teams.
Research shows that coaching and feedback both have the potential to improve performance if applied with skill. In this short program, your leaders will learn the skills to support and challenge others to do their best thinking, be accountable and develop their ability to contribute more fully to the outcomes of the business.
Coaching and feedback development can be delivered face to face or virtually, with options of half day, full day and two day programs.
Program outcomes
- Select the most appropriate leadership style for each individual and situation so that you can achieve the intended outcome whilst maintaining relationships.
- Regularly give feedback on positive performance so that others understand what good looks like and feel recognised for their contributions.
- Receive feedback (both positive and negative) with an intent to learn so that you can role model leadership to others.
- Coach others to resolve the challenges they face so that they take ownership and are able to face similar challenges independently in the future.
- Give timely and constructive feedback on poor performance and behaviour so that others have clarity on performance expectations and practical actions they can take to improve their performance or behaviour.
Program learning objectives
Coaching
- Recognise when to use coaching to grow performance
- Use your preferred coaching model to structure coaching conversations
- Develop advanced listening skills
- Craft and ask curious coaching questions
Feedback
- Recognise the factors that influence the effectiveness of feedback
- Use your preferred feedback model to manage performance
- Structure feedback to enable behaviour change
- Use questions to reflect on feedback received
This is the singular most important leadership training and application of digital tools amid Covid. To have the immersion experience is just awesome.
I've done the program myself - it had a really profound impact on me. I came away with many things that I could enhance and make a difference
”I realised that you don’t transform mindsets through tasks, but you transform them through people – this is the power you have as a leader.”
Why choose LIW
- LIW customise our coaching and feedback programs to build on any models and frameworks you already work with.
- Whether you like to use SBI, the principles of radical candour, the EEC model or the STAR model, our learning design team will customise your program.
- Similarly, in terms of coaching we can use the GROW model, the FUEL mode, the CLEAR or any other model.
- If you don't have one in place we will work with you to select an option that suits your people.
- The most important thing to us is that the program is simple, pragmatic and easy to put into practice.
- Our programs give you an option to build in practical learning activity for your team, while they do their real work.
Similar programs
Team/Group Coaching
Teams need coaching too! Our unique approach to team coaching enables teams to take ownership of their own 'conditions for success'. Group coaching encourages teams to be highly effective by focusing on ensuring all members engage in transformative conversations, to drive accountability for performance across the team, rather than it sitting purely with the team leader. Team coaching is focused on improving the performance of the whole team rather than focusing on any individual leader.
Leadership Coaching
Leadership coaching for both leaders of leaders and leaders of teams, creates a greater level of awareness across multiple perspectives, helping to define ideal outcomes, and clarify the leaders' own significant and unique contribution to creating the environment for their teams to deliver outstanding performance.
Executive Coaching
Leadership can be lonely at the top, but it doesn’t have to be. Our experienced executive coaches create a transformative space for your most senior leaders to broaden and deepen their thinking, gain valuable insight from an enterprise perspective, and clarify their roles and priorities to drive long-term organisational success.
Further reading
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